Die Suche ergab 13 Treffer

von Ken50x
Dienstag 16. Februar 2021, 00:50
Forum: Reflecta-Filmscanner
Thema: Braun FS 120/Silverfast 8 – Streifenbildung und Scanabbruch
Antworten: 9
Zugriffe: 1362

Re: Braun FS 120/Silverfast 8 – Streifenbildung und Scanabbruch

Hi,

Is the streaking like that?
Then unfortunately I have to refer you to my last contribution of "Topic Reflecta RPS 10 M ( Staircase Effect)"

Kenneth
von Ken50x
Dienstag 22. Dezember 2020, 16:31
Forum: Reflecta-Filmscanner
Thema: Reflecta RPS 10M - Issue ("Staircase Effect"?)
Antworten: 24
Zugriffe: 5600

Re: Reflecta RPS 10M - Issue ("Staircase Effect"?)

Hallo, After many problems with my Reflecta MF5000 I finally gave up. Here is a brief history of my suffering. With my Reflecta MF5000 ( bought in oct 2019) I made about 2700 scans. It has been returned 3 times to solve the problem of streaking. The first time after 600 scans, the second time after ...
von Ken50x
Mittwoch 21. Oktober 2020, 11:01
Forum: Allgemeine Fragen/Themen
Thema: Warranty
Antworten: 5
Zugriffe: 259

Re: Warranty

Hallo
That is good to know.
I bought the scanner in Germany and the factory is also in Germany.
Thanks
Ken
von Ken50x
Dienstag 20. Oktober 2020, 23:18
Forum: Allgemeine Fragen/Themen
Thema: Warranty
Antworten: 5
Zugriffe: 259

Re: Warranty

Good evening Thank you already for reading my mail I live in belgium. The warranty is 24 months for private individuals throughout the European Community. The time from shipping to and back to me is approximately 4 weeks. The period would be an extra 3 months at best. Hopefully I will get it back wi...
von Ken50x
Dienstag 20. Oktober 2020, 18:59
Forum: Allgemeine Fragen/Themen
Thema: Warranty
Antworten: 5
Zugriffe: 259

Warranty

Your opinion please. You are buying a scanner with a 24-month warranty. After 8 months ( 600 scans), the scanner shows problems and is shipped back to the factory After 4 weeks, scanner returns, free repair. Scanner OK. 2 months and 700 scans later same problem again. Back to manufacturer. Free rep...
von Ken50x
Dienstag 15. September 2020, 17:46
Forum: Reflecta-Filmscanner
Thema: Reflecta RPS 10M - Issue ("Staircase Effect"?)
Antworten: 24
Zugriffe: 5600

Re: Reflecta RPS 10M - Issue ("Staircase Effect"?)

Hello Jossie,
Is it possible to contact you via private mail regarding the above mail.
Thank you
Ken
von Ken50x
Montag 11. Mai 2020, 12:54
Forum: Reflecta-Filmscanner
Thema: Reflecta RPS 10M - Issue ("Staircase Effect"?)
Antworten: 24
Zugriffe: 5600

Re: Reflecta RPS 10M - Issue ("Staircase Effect"?)

Jossie hat geschrieben: Samstag 9. Mai 2020, 16:39
Perhaps you could ask for such a report?
I asked for it.
After only one hour I got a reply : "the device will be repaired within the warranty."
They are very discreet...

The most important thing of course is that the scanner works correctly again.

Have a good day to everyone
Kenneth
von Ken50x
Sonntag 10. Mai 2020, 15:15
Forum: Reflecta-Filmscanner
Thema: Reflecta RPS 10M - Issue ("Staircase Effect"?)
Antworten: 24
Zugriffe: 5600

Re: Reflecta RPS 10M - Issue ("Staircase Effect"?)

Hello Jossie, Excuse me ..... you said..... :"my scanner had to be sent back to reflecta several times." Is this normal for all filmscanners? Reflecta-Nikon-Imacon? You are talking over what time? During the waranty ? After how many scans? I had one Hp flatbed scanners for 10 years and mor...
von Ken50x
Samstag 9. Mai 2020, 16:12
Forum: Reflecta-Filmscanner
Thema: Reflecta RPS 10M - Issue ("Staircase Effect"?)
Antworten: 24
Zugriffe: 5600

Re: Reflecta RPS 10M - Issue ("Staircase Effect"?)

Hello, I have got the scanner back after 5 weeks. After 200 scans everything seems good. Is it normal to get the scanner back without explanation? What have they done? If your car enters the garage even under warranty, you will be told why. Thank you again Jossie for your professional help. Kenneth
von Ken50x
Mittwoch 1. April 2020, 15:46
Forum: Reflecta-Filmscanner
Thema: Reflecta RPS 10M - Issue ("Staircase Effect"?)
Antworten: 24
Zugriffe: 5600

Re: Reflecta RPS 10M - Issue ("Staircase Effect"?)

Hello Josef,
He has sent to Reflecta this afternoon.
I keep the forum updated.
Kenneth
von Ken50x
Montag 30. März 2020, 22:36
Forum: Reflecta-Filmscanner
Thema: Reflecta RPS 10M - Issue ("Staircase Effect"?)
Antworten: 24
Zugriffe: 5600

Re: Reflecta RPS 10M - Issue ("Staircase Effect"?)

Good evening,

Thank you very much for your diagnosis. My scanner is only 7 months old.
I follow your recommendations and keep the forum updated.

Kenneth
PS I was there in 2005. That day the VAB could not be visited.
von Ken50x
Montag 30. März 2020, 19:10
Forum: Reflecta-Filmscanner
Thema: Reflecta RPS 10M - Issue ("Staircase Effect"?)
Antworten: 24
Zugriffe: 5600

Re: Reflecta RPS 10M - Issue ("Staircase Effect"?)

Hello, I know that this is another problem, but I thought that it was from updating to 8.8.Or18. I scanned several months with SF 8.8 Or16 + Cyberview firmw 1.36 softw 5.16 + windows 10 and I had no problems.( Reflecta MF5000) Then I stopped scanning for 5 months. Last week I started again with the ...
von Ken50x
Freitag 27. März 2020, 15:01
Forum: Reflecta-Filmscanner
Thema: Reflecta RPS 10M - Issue ("Staircase Effect"?)
Antworten: 24
Zugriffe: 5600

Re: Reflecta RPS 10M - Issue ("Staircase Effect"?)

Hello,
May I ask you what version of Silverfast you use? 8.8.Or-16 or the latest Or-18?
I have a Reflecta MF 5000 and with my latest update of Silverfast I get now banding problems.
I have downgraded to the Or-16 version.
I am executing now the tips I got from Scandig.

Kenneth